Jamie Kowalski
Service Advisor & Tech Writer

Jamie Kowalski

3 articles Verified author
About

Started as a lube tech, moved into service advising after three years, and built a career around the most underrated skill in automotive: translating what the technician found into something the customer can actually act on. Eight years behind the service counter at high-volume dealerships, handling everything from routine maintenance to complex warranty disputes. ASE C1 Service Consultant certified. Cars weren't a hobby growing up — his father spent over two decades on the GM assembly line in Flint. The perspective here is the customer's side of the counter: what's worth fixing now, what can wait, and what the estimate actually means.

Articles by Jamie Kowalski 3